With nearly 8 years of dedicated experience in the field, I am eager to contribute my expertise to a forward-thinking organization. Committed to advancing company goals, I am driven by a passion for continuous learning and exploring new horizons within my field. Seeking a dynamic platform to refine existing abilities and embrace fresh experiences, I am dedicated to the betterment of the organization while fostering my own professional growth.
● Proactively source and procure pharmaceutical inventory and supplies, ensuring timely and cost-effective replenishment.
● Regularly assess inventory to identify expired products, coordinating returns, and managing proper disposal processes.
● Evaluate and authorize credit notes for returned or damaged goods, maintaining transparent records in collaboration with the accounting team.
● Provide exceptional customer service, promptly addressing inquiries and concerns, and building positive relationships with customers.
● Lead and motivate a dedicated team, offering training and development opportunities to foster a positive and collaborative work environment.
● Oversee day-to-day operations, enforcing standard operating procedures, and optimizing processes for enhanced efficiency and accuracy.
● Oversee daily financial transactions and accounts, ensuring accurate record-keeping and compliance with accounting standards in a collaborative environment.
● Monitor and control pharmacy inventory levels to prevent stock issues.
● Conduct routine stock checks and reconcile discrepancies.
● Ensure adherence to quality and safety standards for all products.
● Implement and enforce proper procedures for handling and storing medications.
● Ensure strict compliance with regulatory requirements and internal policies.
● Oversee the implementation of safety and health protocols.
● Implement sales strategies to enhance revenue and promote additional services.
● Train staff in effective upselling techniques while maintaining a customer-centric focus.
● Identify and implement opportunities for improving workflow efficiency.
● Collaborate with the team to enhance overall productivity.
● Facilitate clear communication among team members.
● Provide regular updates and address challenges in communication with the Branch Manager.
● Actively engage with customers to understand their needs and provide information on pharmaceutical products.
● Drive sales by promoting featured products, suggesting complementary items, and upselling when appropriate.
● Maintain a welcoming and informative shopping environment for customers.
● Source and procure pharmaceutical inventory and supplies through effective vendor management.
● Negotiate terms and pricing with suppliers to optimize procurement costs.
● Ensure timely replenishment of stock to meet customer demands.
● Provide excellent customer service by addressing inquiries, offering product recommendations, and resolving issues.
● Build and maintain positive relationships with customers, fostering loyalty and repeat business.
● Monitor inventory levels to prevent stockouts and overstock situations.
● Conduct regular stock assessments and coordinate restocking efforts.
● Implement inventory control measures to minimize losses and maximize efficiency.
● Maintain accurate and organized records of sales transactions and inventory levels.
● Prepare and submit reports on sales performance and inventory status.
● Cultivate and maintain positive relationships with pharmaceutical suppliers.
● Stay informed about new products, pricing, and industry trends through regular communication with vendors.
● Ensure compliance with pharmacy regulations and policies in all sales and procurement activities.
● Provide exceptional customer service by assisting and guiding customers in their product selection.
● Address customer inquiries, concerns, and provide information about pharmaceutical products.
● Actively engage with customers to understand their needs and recommend appropriate products.
● Meet and exceed sales targets through effective communication and sales techniques.
● Stay informed about pharmaceutical products, including their uses, benefits, and potential side effects.
● Continuously update product knowledge to assist customers in making informed decisions.
● Assist in managing inventory by restocking shelves and ensuring products are well-organized.
● Monitor product expiration dates and assist with inventory control procedures.
● Ensure the cleanliness and organization of the sales area, including shelves and display areas.
● Follow established protocols for the disposal of expired or damaged products.
● Collaborate with other team members and assist in maintaining a positive work environment.
● Support colleagues during peak times and contribute to a cohesive team dynamic.
● Adhere to pharmacy regulations and policies in all sales activities.
● Follow safety and health protocols to ensure a secure environment for both customers and staff.
● Maintain accurate records of sales transactions and assist in preparing sales reports.
● Participate in periodic inventory audits and assist in record-keeping tasks.